FAQ

Flash Player Issues in Chrome
Chrome is now turning off Flash Player by default. You should be able to turn it on again on your computer. Step 1: Turn on Flash Player in Chrome O...
Fri, 9 Feb, 2018 at 12:21 PM
Can you give me some Cross-Curricular Ideas?
Please click here for an advice sheet in Cross-Curricular working. (To download right-click (PC) or Ctrl-Click (Mac) and choose Download/Save Linked Fil...
Wed, 25 Jan, 2017 at 6:47 PM
Website doesn't fit on my screen
If you find the website doesn't fit into your screen or smartboard and you have to scroll left and right. Check your screen resolution is a minimum 10...
Wed, 25 Jan, 2017 at 6:01 PM
Troubleshooting Flash: problems watching animations, using interactives,or training movies or missing interactives.
Newer browsers often disable Flash to save energy. Sometimes they switch Flash off if it isn't the latest versions so it suddenly needs to be upgraded....
Fri, 9 Feb, 2018 at 12:35 PM
My Browser is behaving oddly.
We recommend using Firefox as a browser on Mac or PC - download latest version here. But the site will work well on Internet Explorer 7 or newer, Chrome...
Wed, 25 Jan, 2017 at 6:01 PM
I have problems logging In
Occasionally when some log-ins are set up a space is accidentally included before the start of the email address. Try typing your e-mail address with a sin...
Wed, 25 Jan, 2017 at 6:20 PM
My log in hasn't arrived, yet other teachers in my school have theirs.
If you haven't received your log in details, and other people have, it is generally because the email address supplied for you was incorrect or isn&...
Wed, 25 Jan, 2017 at 6:09 PM
I cant download mp3 files.
To download mp3 tracks for making CDs - Right Click(PC) or Ctrl-Click (Mac) on the orange link and then choose Save Linked File to Disk.
Wed, 25 Jan, 2017 at 6:10 PM
I teach more than one class in a year group.
There are no limit to the number of courses you can add to your log in. The answer is to add 2 or more P1 courses and set up the pupil class names for the d...
Wed, 25 Jan, 2017 at 6:13 PM
I work in an Open Plan School
Yes - open plan schools and music are a challenging mix! First solution is to timetable music sessions as much as possible in a GP room or IT suite that ...
Wed, 25 Jan, 2017 at 6:15 PM